HELP CENTRE

Frequently Asked Questions

Everything you need to know about ordering, exporting and working with Green Vision Technical Services.

What is the minimum order quantity (MOQ)? β–Ό
Water Soluble Fertilizers (NPK): 25 kg per SKU
EDTA Chelated Micronutrients: 10 kg per SKU
Biostimulants (Seaweed, Amino Acid etc): 5 kg per SKU
Pesticides: 1 litre / 1 kg per SKU
Export (container loads): Minimum 1 MT per product

Sample quantities (1–5 kg) are available for registered buyers at cost price.
What are your payment terms? β–Ό
Domestic India: 50% advance, 50% before dispatch
Export: 100% advance TT before shipment, or LC at sight
Established dealers: 30-day credit after 3 months of regular business (subject to credit assessment)
Payment via NEFT/RTGS/Bank Transfer. UPI for small orders.
Can I get free samples before placing an order? β–Ό
Yes. Samples of 500g to 2 kg are available for genuine buyers at cost price plus courier charges.

How to request: WhatsApp +91-7507006931 with your product requirements and shipping address. We respond within 2 hours on business days.
Which countries do you export to? β–Ό
We export to 50+ countries including:
Africa: Kenya, Nigeria, Ethiopia, Ghana, Tanzania, Uganda, Zambia, Mozambique, South Africa, Morocco
Middle East: UAE, Saudi Arabia, Jordan, Oman
South/Southeast Asia: Bangladesh, Vietnam, Indonesia, Philippines, Sri Lanka, Nepal, Malaysia
Americas: Brazil, Colombia, Ecuador

For country-specific documentation requirements, see our Export page.
Which incoterms do you offer? β–Ό
EXW β€” Ex-Works, our factory Nashik (buyer arranges all freight)
FOB β€” Free on Board, JNPT (Nhava Sheva, Mumbai) or Mundra Port
CIF β€” Cost, Insurance & Freight to your destination port
CFR β€” Cost & Freight (no insurance)
DAP β€” Delivered at Place (by arrangement for large volumes)

FOB and CIF are the most commonly used by our export customers.
What is the lead time for export orders? β–Ό
Stock items (NPK, common micronutrients): Ready stock β€” 7–10 working days from order confirmation + payment
Custom formulations / private label: 15–21 working days
Large container loads (1 MT+): 10–14 working days after confirmation
Shipping transit times vary: India to Kenya ~18–22 days, India to UAE ~8–10 days, India to Nigeria ~25–30 days.
What documents come with each shipment? β–Ό
Every shipment includes:
β€’ Certificate of Analysis (COA) β€” with heavy metal testing (Pb, Cd, Hg, As)
β€’ GHS-compliant Material Safety Data Sheet (MSDS / SDS) β€” 16-section format
β€’ Technical Data Sheet (TDS) β€” composition, dosage, application guide
β€’ Commercial Invoice & Packing List

Export shipments also include:
β€’ Certificate of Origin (from Nashik Chamber of Commerce)
β€’ Phytosanitary Certificate (where required by destination country)
β€’ Bill of Lading / Airway Bill
β€’ Letter of Credit documents (if LC payment)
Can I download COA, MSDS and TDS without ordering? β–Ό
Yes. Pre-registration documents are available on our Lab Reports page.
For batch-specific COA (with actual test results for a specific lot), request via WhatsApp or email after placing an order.
All documents are in English. Arabic, French translations available on request for export customers.
Are your products safe for organic farming? β–Ό
Some of our products are suitable for organic farming β€” specifically biostimulants (seaweed extract, amino acids), biofertilizers, and mineral-derived micronutrients.

For organic certification (PGS-India, NPOP, NOP), the specific product must be verified against your certifier's approved input list. We can provide full ingredient disclosures and heavy metal test results for evaluation.
What is the shelf life of your products? β–Ό
Water Soluble Fertilizers: 2 years from manufacture date in original sealed packaging
EDTA Chelated Micronutrients: 2 years
Biostimulants (Seaweed, Amino Acid): 18–24 months
Pesticides: 2 years (as per label)

Storage: cool dry place, away from direct sunlight. Temperature: 5Β°C–35Β°C. All products labelled with manufacturing date and best-before date.
Do you offer private label / OEM manufacturing? β–Ό
Yes. We offer full OEM/private label manufacturing:
β€’ Minimum quantity: 500 kg per SKU
β€’ Formulate to your specification or use our standard formulations
β€’ Packaging in your design (labels, bottles, pouches, bags)
β€’ Full documentation in your brand name
β€’ NDA (Non-Disclosure Agreement) available

WhatsApp or email with your product specification and target market for a private label quote.
How do I become an authorised dealer? β–Ό
Step 1: Fill our dealer registration form or WhatsApp +91-7507006931
Step 2: Share: GST certificate, drug/fertilizer license (if applicable), territory preference
Step 3: Receive dealer price list, product samples, marketing materials
Step 4: Place first trial order to begin

Dealers receive: competitive trade pricing, promotional materials, technical support, direct access to our agronomist via WhatsApp.
Do you have exclusive territory arrangements? β–Ό
Yes. Exclusive district or state territory arrangements are available for dealers maintaining minimum annual purchase volumes. Exclusivity is formalized through a dealer agreement. Contact us to discuss territory availability in your area.

Still have questions?

Our team responds within 2 hours on WhatsApp during business hours (9 AM – 6 PM IST, Mon–Sat)

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